Work Experience

 

 

Dates

Name and address of employer

From April 2012 to December 2013

Onebip - Neomobile s.p.a, Milan

Type of business or sector

Mobile payment services

Occupation or position held

Project Manager and PreSales


Main activities and responsibilities

Onebip is part of Neomobile Group, one of the world’s leading Mobile Entertainment and Commerce multinational company. Onebip is the leading global mobile payments provider for game publishers, social networks and other online media and digital companies, and allows companies to seamlessly monetize digital goods and services through a mobile payment solution, in more than 70 Countries, using direct connection with more than 250 mobile carriers.

I work as a Project Manager inside the Tech Team of Onebip, and I am responsible for the planning of the team activities, the preparation of estimates and work plans. I’m also  the main interface for the internal Post Sales product team regarding the requirement analysis and solution design, and for the support to external customers about integration, product knowledge, customizations and maintenance.

I support sales activities with a role of technical presales, writing technical documentation and taking part to RFI and RFP preparation for commercial tenders.

The main customers of Onebip, with whom I have been in continuous contact, are in the field of Gaming (GAMEFORGE, AERIAGAMES) and Dating (BADOO, NETLOG, CUPID). I have also frequent contacts at technical level with telephone carriers and aggregators worldwide.

The technologies used in the project area are: PHP, MongoDB, MySQL, Javascript, Microsoft TFS, GitHub, Toughtworks GO, NewRelic, DataDog.

I support the use of  Agile methodologies in the management of the planning, preparation and carrying out of the estimates of the developments and releases.

 

                                                        

Dates

 

From December 2009 to April 2012

Name and address of employer

 

Tieto Italy s.p.a, Assago (Milan)

Type of business or sector

 

Multinational System Integrator

Occupation or position held

 

Pre-sales Manager

Main activities and

responsibilities

 

I was responsible for the activities of support and assistance, for projects and technology services, supporting the sales executive, for Tieto customers and new prospects.
The role included: analysis and preparation of technical and functional requirements, preparation of technical and architectural solutions, management of the technical internal coordination of partners and suppliers for specific system integration activities, estimation and project planning, participation in events and business activities. My activities also included the role of bid manager, for participation in public and private tenders.
This role put me in touch with customers in many areas: Industry (ABB, IMPREGILO), Telecom & Media (MEDIASET RTI, TELECOM ITALIA MEDIA BROADCASTING, VODAFONE, TELECOM ITALIA), Finance (BANCA INTESA, BPM, ING DIRECT), Services (ENEL , TERNA, AMADEUS), Public Administration (MUNICIPALITY OF MILAN).



Dates

 

From  November 2008 to December 2009

Name and address of employer

 

Tieto Italy s.p.a, Assago (Milan)

Type of business or sector

 

Multinational System Integrator

Occupation or position held

 

Project Manager

Main activities and responsibilities


 

I was responsible for project activities for key clients in Tieto, for the Media and Services direction. Tieto had in particular a strong collaboration with AMADEUS, a world leader in the "Travel", for which have been designed and managed B2B services, consisting of integrated technological platforms capable of handling the business end customers: UNICREDIT and TELECOM ITALIA. I coordinated two working groups of three people, taking care of the work plan and management, sharing software engineering and technical choices with the Solution Architect. Solutions built provided the management of travel expenses of employees, with the possibility to book flights, hotels, trains and other means of transport by web portals on the intranet. At the technical level have been used Java technologies, MS. NET, SQL Server and Oracle, with a large degree of integration with the central repository and the technological infrastructure of Amadeus. I’ve introduced and supported wherever possible Agile methodologies.

Other projects in  the media have handled for leading companies at the national level (MEDIASET, TELECOM ITALIA MEDIA BROADCAST) for the implementation of web applications for the company's intranet, and mass-market services with strong multimedia components.

 


Dates

 

From February 2007 to November 2008

Name and address of employer

 

Zero9 S.p.A., Milan

Type of business or sector

 

Mobile entertainment and VAS services 

Occupation or position held

 

Project  Manager

Main activities and responsibilities

 

Head of Technology for the area called Digital Contents, within Zero9, service and content provider, leader in Italian VAS market.

I coordinated an internal group of six developers, consisting of Zero9 employees and external consultants, with direct responsibility on personnel management, work plan and technical choices. I have also carried out the supervision of projects implemented by partner companies, and all the activities performed by outsourcers. The role involved a direct and continuous relationship with the Internal Marketing and Product specialists for analysis, development, and ongoing maintenance.

The technologies used in the projects were exclusively open source (Linux, MySQL, Java, Hibernate, Quartz), for the construction of a proprietary architecture allowing to manage VAAS services for different sales channels: WAP (m-site specific to different carriers), WEB (large consumer portals, affiliate campaigns and advertising), SMS (Premium interactive services), IVR (interactive services post paid). I also convinced the company to adopt Agile methodologies for some pilot projects, and for the continuous work in progress  management.

 

 

Dates

 

From July 2006 to February 2007

Name and address of employer

 

Etnoteam, Milan

Type of business or sector

 

Information Technology consulting company

Occupation or position held

 

Demand Account Manager at VODAFONE ITALIA

 

 

I worked as an Account Manager at Vodafone Italy, in the Business Demand structure. The role was to coordinate and manage projects on behalf of the Department of Technology, in the division defined as "Business Data", who ran initiatives aimed at the implementation of commercial products (Vodafone Casa) concerning: mobile data, interconnections, broadband, fixed -mobile convergence, analysis and data warehouse.

The role involved the intermediation between the Marketing Department, expressing the functional requirements, and the Information Technology Department, represented by specialized Functional Analysts. The account had the task of coordinating the working group, schedule activities, draw up the technical documentation for the various phases of the project. A prerequisite was the in-depth knowledge of the technological architecture of Vodafone Italy with all the various systems involved, and the knowledge of the business process of Vodafone Italy, comprehending quality procedures and document management.


 

Dates

 

From July 2004 to July 2006

Name and address of employer

 

General Computer Italia, Lacchiarella (Milan)

Type of business or sector

 

Information Technology consulting company

Occupation or position held

 

CRM Business Analyst at VODAFONE ITALIA

Main activities and responsibilities

 

The role was to manage the business requirements analysis and the project feasibility of technological projects inside Vodafone, with specific responsibility for the channel IVR (Interactive Voice Response). More specifically were managed services related to new tariff plans and options, to customer care service 190, and to the Loyalty program VodafoneOne. Among the most significant and innovative projects personally supervised can be noted Geographic number, concerning the fixed-mobile convergence, and the Dvb-h project for the management of TV services and contents on mobile.

Part of the job concerned the preparation of high-level technical documentation with UML support, about projects that had to be shared both with the internal division of Products and Services and the department of IVR software development with the supplier NORTEL . It was also a mandatory pre-requirement the knowledge of specific technologies used by Vodafone, as well as a deep experience in IVR applications, operational reporting, management of telephony, voice infrastructure and connectivity.

 

 

Dates

 

From June 2003 to June 2004

Name and address of employer

 

Reitek S.p.A. – Gruppo Engineering - Ingegneria Informatica, Milan

Type of business or sector

 

Information technology products and services

Occupation or position held

 

Sales Executive

Main activities and responsibilities

 

I held the role of commercial account, with the task of managing some direction’s customers, supporting and managing directly the development and evolution of telephony services (traditional and VoIP), call center and IVR. I also participated in marketing campaigns and actions for business development with the goal to find new leads and customers.

I handled directly and autonomously customers belonging to different sectors: finance (CEDACRI, CENTAX), services (GEMEAZ-EDENRED, SIEMENS, COS), PA and local utilities (ACAM La Spezia, VELA Venice, REGIONE EMILIA ROMAGNA), telemarketing and call center (CALL&CALL,WIND-ITALIAONLINE, LA MARCHIGIANA, TESMED). 

 

 

Dates

 

From February 2001 to May 2003

Name and address of employer

 

Reitek S.p.A. – Gruppo Engineering - Ingegneria Informatica, Milan

Type of business or sector

 

Information technology products and services

Occupation or position held

 

Presales manager

Main activities and responsibilities

 

The role involved support and technical assistance to commercial agents in a presales phase, including in that the analysis of the requirements and the needs of end customers, and the drafting of proposals for functional solutions and technology architectures.

I handled the drafting of technical annexes to be included in the economic offers and the assessment of the estimates of the resources needed for the realization of projects and job orders. I could therefore work in different sectors: finance (CEDACRI, CREDEM, MEDIOLANUM, CRIF, BANCA SELLA, BPM, FINDOMESTIC, FINCONSUMO), Public Administration and energy local utilities (ACAM La Spezia, AMPS Parma), telemarketing and telephone services (ALBACOM, ATLANET, CALL&CALL, TELECOM ITALIA). I had also the opportunity to collaborate with important technology partners (ENGINEERING, NCR, REPLY, SIEMENS, TELEAP, TIETO).

My task was also to organize demos, fairs and events that involved a demonstration and a technical examination of the product. This role also gave me the opportunity to travel frequently both in Italy and abroad, to participate in meetings with clients, at conferences and trade shows.

  

Dates

 

From September 1999 to January 2001

Name and address of employer

 

Reitek S.p.A. – Gruppo Engineering - Ingegneria Informatica, Milan

Type of business or sector

 

Information technology products and services

Occupation or position held

 

Software Developer and Foreign partners support

Main activities and responsibilities

 

I was involved in the development of some software modules and applications for the platform called Contact Highway, owned by Reitek, a complex call center solution VOIP based. I programmed mostly in C and Java on Unixware and Linux platforms.

In the role of International support I worked with partner companies and foreign customers of Reitek. I have carried out: training activities, coordination of technical and commercial tasks, production of technical documentation in English. I also held the position of Technical Project Manager on projects involving partners abroad, with experience in the Netherlands, Germany, and Poland.

 

 

Education and Training

 

 

• Dates

 

 

September 1999

• Name and type of organisation

 

Order of Engineers in Milan

• Title of qualification awarded

 

Licensed to practice the engineering profession, as a result of passing the State Exam.

 

• Dates

 

 

From September 1992 to July 1999

• Name and type of organisation

 

Politecnico di Milano

• Title of qualification awarded

 

Major Degree in Telecommunications Engineering

 

• Dates

 

From September 1987 to July 1992

• Name and type of organisation

 

Liceo Scientifico, in Somma Lombardo (VA).

• Title of qualification awarded

 

Scientific high school diploma

 

 

 

 

Personal skills and competences

 

 

Mother Tongue

 

 

Italian

 

Other languages

 

 


English
French
Spanish
Chinese

 

Understanding

Speaking

Writing

Listening

Reading

Spoken interaction

Spoken production

 

C2

C2

C2

C1

C1

B2

B2

B1

A2

A2

A1

A1

A1

A1

A1 -

A1 -

A1 -

A1 -

A1 -

A1 -

 

 

Social skills and competences

 

I consider my relationship skill one of the most characteristic and significant of my professional profile. I have excellent communication skills both in-house and towards external customers and suppliers, and I prefer roles that expressly require the application of these abilities.

I’ve always been able to create and maintain good personal relationships in the workplace, and to participate actively and synergistically to group dynamics.

 

Organisational skills and competences

 

I have had several times in my professional career the opportunity to organize and manage technical working groups, with excellent results and full satisfaction of the commitments. I think I have an excellent organizational skills and interaction with people, which apply even in private life, organizing trips and group of photographers. In all the most recent work experiences I had the task to manage and organize groups of technicians, and interact with internal or external customers, suppliers, and technology partners.


Technical skills and competences

 

I have a proven track record in projects and technologies in CTI and IVR.

I participated and coordinated software development projects based on both Microsoft (VB, .NET, Apache, SQL server) and Open (Java, Struts, Hibernate, JBoss, MySQL) environments. I have also matured over time skills and knowledge of technology architectures based on IBM and Oracle, and on specific proprietary solutions.

I made several experiences in VAS and Mobile Payment field, with particular reference to the implementation of B2C services and integration with telephone carriers.

I have mastery of the main design tools and project management, and experience in the application of process management methodologies (ITIL, COBIT, ISTQB), with particular experience and preference for Agile methodologies.

 

Artistic skills and competences  

 

 

Passionate about photography, I followed some semi-professional courses, and I developed skills of professional preparation and editing of images, even managing to win some competitions. Passionate and competent about theater, cinema, literature, and graphic arts with preference for modern and contemporary art. I’m studying for some years classical guitar.

 

Other skills and competences 

 

 

I’ve always been very practical sport, I train regularly for agonistic running (half marathon and marathon), skiing, basketball and trekking.

I carry out the role of Travel Coordinator for the agency Avventure nel Mondo, dealing with organization and logistics of group travel all over the world, once or twice a year, with experiences in India, Laos, Nepal, Turkey, Ethiopia, Cuba  and all Middle East.

I perform volunteer work in the Exodus no profit foundation as a computer teacher and educator.


Driving license

 

Italian driving license, type B

 

Additional Information

 

Member of the Order of Engineers and equipped with individual VAT, I can evaluate proposals for consulting with remuneration and social security contributions day in favor of Inarcassa.


 
  



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